Privacy Policy

Last reviewed: August 2026.

1. Who we are

Ceramoda Limited is a company registered in England and Wales under company number 16843770. Our contact address is Unit 7 Commerce Trade Park, 4 Commerce Way, Croydon, CR0 4YN. For privacy enquiries, email James@ceramoda.co.uk.

2. Personal data we may collect

We may collect identification and contact information, company details, enquiry content, product interests and technical information generated when you use the website. We do not ask for special-category data through our standard enquiry form.

3. How information is collected

Information may be supplied directly through the enquiry form, by email, by telephone or through ordinary technical logs associated with website hosting and security.

4. Why we use personal data

We use personal data to respond to enquiries, discuss products and projects, prepare or administer quotations where requested, maintain business records, operate and secure the website, and meet legal obligations. Depending on the context, the lawful basis may be steps taken at your request before entering a contract, performance of a contract, legitimate interests or compliance with law.

5. Sharing and processors

We may use service providers for website hosting, email, IT support and professional services. They should only process personal data for authorised purposes and subject to appropriate safeguards. We do not sell personal data.

6. Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including enquiry follow-up, contractual records, tax and accounting requirements, dispute management and legal obligations.

7. International transfers

If a service provider processes personal data outside the UK, we will seek to use an appropriate lawful transfer mechanism where required.

8. Your rights

Subject to applicable law, you may have rights to access, rectify, erase or restrict personal data, object to certain processing, and receive certain data in a portable form. You may also complain to the Information Commissioner’s Office.

9. Security

We use reasonable organisational and technical measures intended to protect personal data from unauthorised access, loss, misuse or alteration.

10. Updates

We may update this policy to reflect changes to the website, our processing or legal requirements. The latest version will be published on this page.